14-day money-back guarantee
If you are not happy with TetherNode, you can ask for a full refund within 14 days of your first payment for a plan. You do not have to give a reason.
Renewals
Subscriptions renew automatically. To avoid being charged for the next period, cancel before your renewal date. If a renewal charge was a mistake, contact us within 14 days of that charge and we will review your request fairly.
How to ask for a refund
Our orders are processed by Paddle.com, our Merchant of Record. To ask for a refund, either:
- go to paddle.net and look up your order using the email address you paid with, or
- email us at support@tethernode.com with your order number. We will arrange the refund with Paddle.
Refunds go back to your original payment method, usually within 5–10 working days, depending on your bank. When a refund is made, your paid plan ends.
Cancelling
You can cancel at any time from your account or the link in your Paddle receipt email. Your plan stays active until the end of the period you have already paid for.
Your legal rights
This policy does not affect any rights you have under consumer law where you live, or under Paddle’s Buyer Terms.